How to contact the ACOnet Identity Federation
Please use federation@aco.net for all non-technical issues or questions regarding the ACOnet Identity Federation. We will try to get back to you within 1-2 business days, depending on the nature of the request. In urgent cases also contact the ACOnet NOC.
eduID.at (SAML WebSSO)
eduID.at Operations Team
Contact eduid@aco.net with any support requests related to the eduID.at/SAML federation service.
eduID.at community discussion list
ACOnet also provides eduid-discuss@aco.net to facilitate discussion and community support for SAML and IdM-related issues.
Only list members can post or see the list archive. To become a list member subscribe using the list's web interface.
eduid.at XMPP chat room
For more interactive/realtime communications ACOnet also provides an experimental Jabber/XMPP MUC (multi-user chat) room at eduid@groupchat.aco.net
, where you'll often find someone from the eduID.at operations team during CET/CEST office hours.
eduroam.at (RADIUS WLAN-Roaming)
eduroam.at Operations Team
Contact eduroam@aco.net with any support requests related to the eduroam/RADIUS federation service.
eduroam.at community discussion list
ACOnet also provides eduroam-discuss@aco.net to facilitate discussion and community support for eduroam/RADIUS-related issues.
Only list members can post or see the list archive. To become a list member subscribe using the list's web interface.