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How to contact the ACOnet Identity Federation

Please use federation@aco.net for all non-technical issues or questions regarding the ACOnet Identity Federation. We will try to get back to you within 1-2 business days, depending on the nature of the request. In urgent cases also contact the ACOnet NOC.

eduID.at (SAML WebSSO)

eduID.at Operations Team

Contact eduid@aco.net with any support requests related to the eduID.at/SAML federation service.

eduID.at community discussion list

ACOnet also provides eduid-discuss@aco.net to facilitate discussion and community support for SAML and IdM-related issues.
Only list members can post or see the list archive, the list language is German (but questions or announcements in English are fine). To become a list member subscribe using the list's web interface.

eduid.at XMPP chat room

For more interactive/realtime communications ACOnet also provides an experimental Jabber/XMPP MUC (multi-user chat) room at eduid@groupchat.aco.net, where you'll often find someone from the eduID.at operations team during CET/CEST office hours.

eduroam.at (RADIUS WLAN-Roaming)

eduroam.at Operations Team 

Contact eduroam@aco.net with any support requests related to the eduroam/RADIUS federation service.

eduroam.at community discussion list

ACOnet also provides eduroam-discuss@aco.net to facilitate discussion and community support for eduroam/RADIUS-related issues.
Only list members can post or see the list archive. To become a list member subscribe using the list's web interface.

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