How to contact the ACOnet Identity Federation
Please use email@example.com for all non-technical issues or questions regarding the ACOnet Identity Federation. We will try to get back to you within 1-2 business days, depending on the nature of the request. In urgent cases also contact the ACOnet NOC.
eduID.at (SAML WebSSO)
eduID.at Operations Team
Contact firstname.lastname@example.org with any support requests related to the eduID.at/SAML federation service.
eduID.at community discussion list
ACOnet also provides email@example.com to facilitate discussion and community support for SAML and IdM-related issues.
Only list members can post or see the list archive, the list language is German (but questions or announcements in English are fine). To become a list member subscribe using the list's web interface.
eduid.at XMPP chat room
For more interactive/realtime communications ACOnet also provides an experimental Jabber/XMPP MUC (multi-user chat) room at
firstname.lastname@example.org, where you'll often find someone from the eduID.at operations team during CET/CEST office hours.
eduroam.at (RADIUS WLAN-Roaming)
eduroam.at Operations Team
Contact email@example.com with any support requests related to the eduroam/RADIUS federation service.
eduroam.at community discussion list
ACOnet also provides firstname.lastname@example.org to facilitate discussion and community support for eduroam/RADIUS-related issues.
Only list members can post or see the list archive. To become a list member subscribe using the list's web interface.