"Unmamaged devices" or UDs are electronic devices for which the users are free to manage themselves according to their own wishes (of course in compliance with the university's guidelines). In contrast to "managed devices", there is only very limited it support for these self-managed devices, as the administrator privileges lie with the respective users, they are also responsible for the maintenance of the device: security, software updates, data backup and encryption must be carried out independently.
In most cases, you will receive a device with an operating system pre-installed and you can then carry out the setup yourself as you wish - here is a helpful checklist with the basic steps (see the bullet points below) or you can work through a general step-by-step initial setup UD - Microsoft - Initial Setup.
- Important! - Terms of Use for IT services
- Please read also: https://zid.univie.ac.at/en/
- You will get the UD with a pre-installed user (commonly with your full name) and a temporary initial password, which has to be changed immediately after handover to you! The chosen password has to be strong - here you can find some tips regarding password security: https://zid.univie.ac.at/en/password-tips/
University guidelines demand that mobile storage devices are encrypted!
How to encrypt your harddisk: on Windows 10 and 11: activate Bitlocker: Windows Explorer – right click “c:” → “activate Bitlocker”
Save the recovery key!! e.g.print it and keep the document in a save place!!
If lost, all data on the device will be inaccessible!Plan your backup strategy: for instance use the “3-2-1 rule”
Create 3 copies of your data (1 primary copy and 2 backups)
Store your copies in at least 2 types of storage media (local drive, network share, etc.)
Store 1 of these copies offsite
Our recommendation: avoid storing data locally wherever possible and use online storage space provided by the university.
https://zid.univie.ac.at/en/it-services/store-and-share-data/Further useful tools:
VPN:https://zid.univie.ac.at/vpn/
Setup u:printer: https://zid.univie.ac.at/uprint/
u:cloud: https://zid.univie.ac.at/ucloud/- Software for employees
Self-service portal to rent software: https://zid.univie.ac.at/en/software-for-employees/
Please ask the leader of your working group for permission before you place an order.
If your device is not yet available as a destination for software orders, you have to use the inventory tool which reads hard- and software data of a machine and its peripheral devices and automatically assigns it to you as the main user.
There are two tools provided by ZID to do this: TIT (TAP Inventory Trigger) für Windows Clients and SAM-Tool für macOS Clients, both can be downloaded here:
https://swd.univie.ac.at. Computer running Linux must be added manually to the database - in this case please contact it.geo.
Once this registration is completed you can use the Self-service portal to rent software. - If you need further assistance:
ServiceDesk Helpdesk ZID: https://servicedesk.univie.ac.at/plugins/servlet/desk/site/dlezid
ServiceDesk various topics: https://servicedesk.univie.ac.at/plugins/servlet/desk
ServiceDesk it.geo: https://servicedesk.univie.ac.at/plugins/servlet/desk/portal/159