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The project Tenants SOS aims to address the challenges faced by tenants in Slovenia. It recognizes the difficulties tenants encounter in the rental market, such as high costs, inadequate housing, and limited awareness of tenant rights. The project provides a comprehensive platform offering solutions to common rental issues and questions, compiled with the help of experts. Additionally, it advocates for systemic changes in the housing sector, emphasizing the need for a new housing system that prioritizes providing suitable homes over profit-making. The project serves as a support system for tenants, empowering them with information, resources, and advocacy for a fairer and more equitable rental environment. 

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Involved Actors & Resources

Governmental body:No
If yes, explain by filling in the name(s) of the governmental body
Other public actors:No
If yes, explain by filling in the name(s) of the public actors and describe which sector and explain their role, briefly
Private for-profit actors:No
If yes, explain by using types of private for-profit actors such as public engagement consultants, companies etc.
Private not-for-profit actors:No
If yes, explain by using types of private not-for-profit actors such as associations, informal networks etc.
Civic actors:Yes
If yes, explain on the heterogeneity of the participants with respect to gender, age, educational qualification, place of residence etc.Institute for Housing and Spatial Studies, Today is a new day association. 
Other actors:
If yes, explain
Funding/Financial resources for the particular best practice example: Active citizens fund Iceland, Lichtenstein, Norway
If yes, specify e.g. amount of funding/year /
and the source(s) of funding (if more sources, please specify)


Type of Governance

Participatory process:Yes
Deliberative process:Yes
Other forms: if yes, specify;
Top-downNo
Bottom-upYes
Others: if yes, specify;


Specific Features on the Practical Arrangements to Promote Inclusiveness

Cost reimbursement (e.g., for public transport, compensation of working hours): if yes, describeNo
Provision of care services: if yes, describeNo
Provision of mediators (e.g., linguistic, cultural): if yes, describe/specifyNo
Frequency of activities within the best practice: How often and for how long did participants involve in best practice (e.g., in general friendly towards employed people or people with care responsibilities)?2023: From 14 days to monthly. Depends on activities. 


Target Groups

External inclusion referring to who is invited or allowed to take part from the invitation = ideal situationTenants in Ljubljana
Internal inclusion referring to the participation of all participants within = real situation 
Internal exclusion referring to certain participants who are overly dominant 
Vulnerable groups were specified in the designed plan of the best practice:No
If yes: Who in particular, e.g. migrants, people in precarious work-situation etc.? Specify.
If yes: Special attention towards young people, women, elderly people:
If yes, specify.People with limited possibilities to find affordable accommodation in Ljubljana
Did vulnerable groups participate in the best practice:Yes
If yes: Who in particular, e.g. migrants, people in precarious work-situation etc.? Specify.Migrants, young professionals, tenants
If yes: Participation of young people, women, elderly people:Yes
If yes, specify.Young people, women, migrants
If yes: Did special training and empowerment activities support these groups within the participatory process?No


Public Information Activities 

Means of Information provided: Multiple

Information documents (e.g., flyer, brochures, invitation letters): yes/no;Yes
If yes: multiple languages available:No
If yes: non-technical language used:Yes
Social Media (e.g., Facebook, Instagram, Whats App, websites, blog):Yes
If yes: Please specifyFacebook, Instagram
Others (1-2 sentences)


Ways of Communication 

Website and social media postings:Yes
Information documents distributed in the post box: yes/noYes
Information documents distributed on streets and public spaces (during events):Yes
Press releases in “traditional” public media (e.g. linear TV, daily newspapers etc.):No
Special-target activities (e.g. through gate-openers, community workers etc.):Yes


Monitoring

Monitoring process on the best practice available?Yes
If yes: Continuous information on monitoring results provided to the participants:Yes
If yes: How? How often?Yearly
Integration of participants in the monitoring process?Yes
If yes: Did they have the opportunity to suggest changes to the process?Yes
Continuous information on monitoring results provided to network partners (public and non-public actors)?Yes
If yes: How? How often?Once every 6 months


Impact Assessment and/or Evaluation

Did an impact assessment (e.g., achievements, challenges) or evaluation (standardized success measurement) take place:Yes
If yes: Who evaluates? What? How? At which point of process?Internal evaluation


Citizen Empowerment & Representation

Monitoring

Explanation of objectives and methods, at the beginning of the process?Yes
Do the participants make final decisions?Yes
If no: Why? Who decides instead?
If yes: What kinds of decisions?Selected ones. 
If yes: Is there a veto right by the citizens (i.e. if they are against a specific option this is not implemented?)?Its an assembly. No veto
At the end of the participation process: Final document on the decisions that were taken?Yes
If yes: publication of this document available?Yes
If yes: publication of this document sent to participants and/or affected community?Yes

Monitoring

Clear definition and communication of mutual commitments, decision-making roles and any limits on the decisions?Yes
Are specific tools available to participants (e.g., regular meetings or training, apps)?Yes
If yes: What kind of?Meetings, assemblies
If not: Why not?
Integration of empowerment tools in multi-level-governance-system?Yes
If yes: Where [in the sense of at which level in the multilevel-governance (vertical)]?Local  level
If yes: For whom in particular (horizontal)?Tenants
If not: Why not? What results from that (e.g., disconnection etc.)
Involvement and Tasks of Participating GroupsHorizontal non-hierarchical
Which groups are involved at which stage of the participatory process?Architects, urbanists, tenants
What are the tasks of the groups? Describe for each group.Planning, researching, informing, lobbying, 
Which groups are underrepresented among the participants? Why?
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