Seitenhistorie

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1. Important!  - Terms of Use for IT services
   
   
2. Please read also:  https://zid.univie.ac.at/en/
   
   
3. You will get the UD with a pre-installed user (commonly with your full name) and a temporary initial password, which has to be changed immediately after handover to you! The chosen password has to be strong - here you can find some tips regarding password security: https://zid.univie.ac.at/en/password-tips/
   
   

4. University guidelines demand that mobile storage devices are encrypted!
   How to encrypt your harddisk: on Windows 10 and 11: activate Bitlocker: Windows Explorer – right click “c:” → “activate Bitlocker”
   Save the recovery key!! e.g.print it and keep the document in a save place!!
   If lost, all data on the device will be inaccessible!
   
   

5. Plan your backup strategy: for instance use the “3“3-2-1 rule”
rule”

   Create 3 copies of your data (1 primary copy and 2 backups)
   Store your copies in at least 2 types of storage media (local drive, network share, etc.)
   Store one 1 of these copies offsite
   Our recommendation: avoid storing data locally wherever possible and use online storage space provided by the university.
   https://zid.univie.ac.at/en/it-services/store-and-share-data/
   
   

6. Further useful tools:
   VPN:https://zid.univie.ac.at/vpn/
   Setup u:printer: https://zid.univie.ac.at/uprint/
   u:cloud: https://zid.univie.ac.at/ucloud/
   
   

7. Software for employees
   Self-service portal to rent software: https://zid.univie.ac.at/en/software-for-employees/
   Please ask the leader of your working group for permission before you place an order.
   If your device is not yet available as a destination for software orders, you have to use the inventory tool which reads hard- and software data of a machine and its peripheral devices and automatically assigns it to you as the main user.
   There are two tools provided by ZID to do this: TIT (TAP Inventory Trigger) für Windows Clients and SAM-Tool für macOS Clients, both can be downloaded here:
   https://swd.univie.ac.at. Computer running Linux must be added manually to the database - in this case please contact it.geo.
   Once this registration is completed you can use the Self-service portal to rent software.
   
   
8. If you need further assistance:
   ServiceDesk Helpdesk ZID:  https://servicedesk.univie.ac.at/plugins/servlet/desk/site/dlezid
   ServiceDesk various topics: https://servicedesk.univie.ac.at/plugins/servlet/desk
   ServiceDesk it.geo: https://servicedesk.univie.ac.at/plugins/servlet/desk/portal/159