Here is some additional IT information for you.
u:account and Office:
With your u:account user and password, you can now access all the IT Services (like login to the managed PCs) from the University of Vienna, which can be found under this link: https://zid.univie.ac.at/en/. If the login fails, please contact us by the ticket-system(create a ticket or email).
Wifi:
For your Wifi Access you have to login to your u:account under this link: https://www.univie.ac.at/ZID/my-uaccount/
You should be able to see the option of your Wifi password and can change it there. Please be aware that your Wifi password is not allowed to be the same as your u:account password. You should be able to login to the eduroam network with your u:account name and the new password.
Here is a link for some user guides on the University Wifi: https://zid.univie.ac.at/en/wi-fi/user-guides/
Share:
We have a File Share System in our center for all the important files.
Please let us know to which group you need access and if you need a own folder.
After it you can access to our Share and also have your own folder(if needed?).
The link for it is \\share.univie.ac.at\DOME. Here are some user guides on how to access it: https://zid.univie.ac.at/en/online-storage-space/user-guides/.
If you are not in the Uni Network, you have to be connected to the University VPN to access it (https://vpn.univie.ac.at/).
Wiki:
I would ask you to do one more thing: Please go to this website and login once: https://wiki.univie.ac.at/ (Click on „Anmelden“ or „Login“ and choose the University of Vienna Logo).
After you have signed in there once, let us know and we can add you to the DoME Wiki, which will have a lot of information for you.
IT-Help:
If you have any further questions, feel free to visit us in the IT Office (Office 2.007).
If you cannot find us, you can either send us an email (which will create a ticket) or create a separate Ticket over this link: https://servicedesk.univie.ac.at/plugins/servlet/desk/portal/65
Notice: The fastest way to get It help is to write a ticket. | 