The project Tenants SOS aims to address the challenges faced by tenants in Slovenia. It recognizes the difficulties tenants encounter in the rental market, such as high costs, inadequate housing, and limited awareness of tenant rights. The project provides a comprehensive platform offering solutions to common rental issues and questions, compiled with the help of experts. Additionally, it advocates for systemic changes in the housing sector, emphasizing the need for a new housing system that prioritizes providing suitable homes over profit-making. The project serves as a support system for tenants, empowering them with information, resources, and advocacy for a fairer and more equitable rental environment. 

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Involved Actors & Resources

Governmental body:No
Other public actors:No
Private for-profit actors:No
Private not-for-profit actors:No
Civic actors:Yes. Institute for Housing and Spatial Studies, Today is a new day association. 
Funding/Financial resources for the particular best practice example: Active citizens fund Iceland, Lichtenstein, Norway
If yes, specify e.g. amount of funding/year /


Type of Governance

Deliberative, bottom-up participatory process


Specific Features on the Practical Arrangements to Promote Inclusiveness

Cost reimbursement (e.g., for public transport, compensation of working hours): No
Provision of care services:No
Provision of mediators (e.g., linguistic, cultural): No
Frequency of activities within the best practice: How often and for how long did participants involve in best practice (e.g., in general friendly towards employed people or people with care responsibilities)?2023: From 14 days to monthly. Depends on activities. 


Target Groups

External inclusion referring to who is invited or allowed to take part from the invitation (in an ideal situation)Tenants in Ljubljana
Vulnerable groups were specified in the designed plan of the best practice:No
Special attention towards young people, women, elderly people:Yes, people with limited possibilities to find affordable accommodation in Ljubljana
Did vulnerable groups participate in the best practice:Yes, migrants, young professionals, tenants.
Who in particular, e.g. migrants, people in precarious work-situation etc.? Specify.Migrants, young professionals, tenants
Participation of young people, women, elderly people:Yes, young people, women, migrants
Did special training and empowerment activities support these groups within the participatory process?No


Public Information Activities 

Means of Information provided: Multiple

Information documents (e.g., flyer, brochures, invitation letters):Yes
Multiple languages available:No
Non-technical language used:Yes
Social Media:Facebook, Instagram


Ways of Communication 

Website and social media postings:Yes
Information documents distributed in the post box:Yes
Information documents distributed on streets and public spaces (during events):Yes
Press releases in “traditional” public media (e.g. linear TV, daily newspapers etc.):No
Special-target activities (e.g. through gate-openers, community workers etc.):Yes


Monitoring

Monitoring process on the best practice available?Yes
Is there continuous information on monitoring results provided to the participants:Yes, yearly.
Integration of participants in the monitoring process?Yes
Did they have the opportunity to suggest changes to the process?Yes
Is there continuous information on monitoring results provided to network partners (public and non-public actors)?Yes
How? How often?Once every 6 months


Impact Assessment and/or Evaluation

Did an impact assessment (e.g., achievements, challenges) or evaluation (standardized success measurement) take place:Yes, Internal evaluation.


Citizen Empowerment & Representation

Monitoring

Explanation of objectives and methods, at the beginning of the process?Yes
Do the participants make final decisions?Yes
What kinds of decisions?Selected ones. 
Is there a veto right by the citizens (i.e. if they are against a specific option this is not implemented)?Its an assembly. No veto.
At the end of the participation process: Final document on the decisions that were taken?Yes
Is there a publication of this document available?Yes
Is the publication of this document sent to participants and/or affected community?Yes


Tools to Enhance Citizens’ Empowerment

Clear definition and communication of mutual commitments, decision-making roles and any limits on the decisions?Yes
Are specific tools available to participants (e.g., regular meetings or training, apps)?Yes, Meetings, assemblies.


Integration of empowerment tools in multi-level-governance-system

Where are these tools available? [In the sense of at which level in the multilevel-governance (vertical).]Local  level
For whom in particular (horizontal)?Tenants


Involvement and Tasks of Participating Groups

Involvement and Tasks of Participating Groups
Which groups are involved at which stage of the participatory process?Architects, urbanists, tenants (Horizontal non-hierarchically)
What are the tasks of the groups? Describe for each group.Planning, researching, informing, lobbying, 
Which groups are underrepresented among the participants? Why?
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