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The program Gesunde Nachbarschaft has been in existence since 2010. It is continuously being developed and expanded to cover all districts in Vienna. Currently, the implementation is taking place in the following districts: Leopoldstadt, Landstraße, Wieden, Margareten, Mariahilf, Alsergrund, Simmering, Favoriten, Meidling, Penzing, Rudolfsheim-Fünfhaus, Ottakring, Hernals, Währing, Döbling, Brigittenau, Floridsdorf, Donaustadt, and Liesing. "Healthy Inner City," "Healthy Neubau," "Healthy Josefstadt," and "Healthy Hietzing" will be implemented starting from the end of 2024. Together with the district offices and in cooperation with partner institutions, the central focuses of "Healthy Adolescents in the Neighborhood" and Gesunde Nachbarschaft are being emphasized. Under the title "Experience Health - Simply Participate!" there are interactive offerings related to the thematic focuses of Viennese Health Promotion - WiG. These offerings are accessible to all district residents. Translation of website text; please proofread!

      

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Involved Actors & Resources

Governmental body: Yes / NoYes
If yes, explain by filling in the name(s) of the governmental bodyDistrict management / District mayors
Other public actors: Yes / NoYes
If yes, explain by filling in the name(s) of the public actors and describe which sector and explain their role, briefly:
  • WiG Wiener Gesundheitsförderung (i.e., Viennese Health Promotion) (program management)
  • Caritas Neighborhood and District Work (subcontractor)
  • Cooperation partners: 
    • District management (i.e., Bezirksvorstehung)
    • Area Renewal Offices (i.e., Gebietsbetreuung) of involved districts
    • Wohnpartner (i.e. community work in social housing )
    • Municipal Department 17 (Integration and Diversity)
    • Police
    • Queraum
Private for-profit actors: Yes / NoYes
If yes, explain by using types of private for-profit actors such as
public engagement consultants, companies etc.
  • Cooperation partners for location of traveling exibithion: 
    • Shopping centers (SCN, Stadion Center)
    • Grocery market (Meiselmarkt)
    • Hospital (UKH Lorenz Böhler)
Private not-for profit actors: Yes / NoYes
If yes, explain by using types of private not-for-profit actors such as associations, informal networks etc.
  • Cooperation partners:
    • Juvivo/Kinderfreunde (associations for children and youth work)
    • Mobility Scouts (association for mobile care for disabled people)
    • Das Band (asscociation for supported employment and housing)
    • Piramidops (social counseling for migrant women)
Civic actors: Yes / NoYes
If yes, explain on the heterogeneity of the participants with respect to gender, age, educational qualification, place of residence etc.
  • Gender: about 2/3 of the participants were identified as women, 1/3 had migrant background; 
  • Age: about 1/2 of the participatns were adults of working age (20-59 years), 1/3 were elderly people (60+) and 1/5 were kids and teenagers; 
  • Place of residence: all people living in the neighborhoods of 2nd, 5th, 6th, 10th, 15th, 16th, 20th, 21st, 22nd district in Vienna
  • Educational qualification: n.a. 
Other actors: Yes / NoNo
If yes, explainN/A
Funding/financial resources for the particular best practice exampleWiG-Grätzel (i.e., neighborhood) initiative and cooperation initiatives (funding amount of €300 and €3,000 respectively) were used as an instrument for residents and facilities in the districts to implement smaller health-promoting measures.
If yes, specify e.g. amount of funding/yearThe total funding of the programme was €360.000 for 3 years, each district had a certain ammount of funding (€38.025 personnel costs and €1.975 material costs).


Type of Governance

Participatory process: Yes / NoYes
Deliberative process: Yes / NoNo
Other forms: if yes, specifyN/A
Top-downNo
Bottom-upNo
Others: if yes, specifyMixture of bottom-up and top-down. The workshops were created based on a bottom-up survey of demand stakeholder workshop


Specifal Features of the Best Practice which explain Practical Arrangements to Promote Inclusiveness

Cost reimbursement (e.g., for public transport, compensation of
working hours): if yes, describe
No
Provision of care services: If yes, describeNo

Provision of mediators (e.g., linguistic, cultural):
If yes, describe / specify

Yes, multipliers belonging to different target groups. Linguistic translation in Turkish and Arabic during the workshops.
Frequency of activities within the best practice:
How often and for how long did participants invovle in best practice (e.g., in general friendly towards employed people or people with care responsibilities)? 
  • 2017:
    • 18 neighborhood cafes
    • 14 workshops, accompanying
    • 2 health-promotiong activities"
  • 2018:
    • 6 neighbourhood cafes
    • 20 workshops, 2 impuls workshops for Bedarfserhebung,
    • 1 accompanied neighborhood initiative (i.e., "Grätzelinitiative")
    • 1 neighbourhood forum (i.e., Grätzelforum)
  • 2019:
    • 8 neighborhood cafes
    • 10 workshops
    • 1 accompanied neighborhood initiative (i.e., "Grätzelinitiative")
    • 1 neighborhood forum (i.e., Grätzelforum) 


Target groups

External inclusion referring to who is invited or allowed to take part from the invitation = ideal situationAll people living in the neighborhoods of 2nd, 5th, 6th, 10th, 15th, 16th, 20th, 21st, 22nd districts with the focus on older people in the selected neighborhoods.
Internal inclusion referring to the participation of all participants within = real situationrefered to in 1.3.5.
Internal inclusion referring to certain participants who are overly dominantabout 1/2 of the participatns were adults of working age
Vulnerable groups were specified in the designated plan of the best practice: Yes / NoYes
If yes: Who in particular, e.g., migrants, people in precarious work-situation, etc.? Specify.elderly. Migrants, people with disabilities, former homeless
If yes: Special attention towards young people, women, elderly people: Yes / NoYes
If yes, specify. all people living in the neighborhoods of 2nd, 5th, 6th, 10th, 15th, 16th, 20th, 21st, 22nd districts focusing on older people in the neighborhood.
Did vulnerable groups participate in the best practice: Yes / NoYes
If yes: Who in particular, e.g., migrants, people in precarious work-situation, etc.? Specify.migrants, people with disabilities, elderly with dementia, former homeless people
If yes: Special attention towards young people, women, elderly people: Yes / NoYes
If yes, specify. young people, elderly
If yes: Did special training and empowerment activities support these groups within the participatory process? An intergenerational approach (e.g., using different activation methods) should embrace the diversity of different people and groups approach in a neighborhood. 


Public Information Activities on the Best Practice

Means of Information provided

Information documents (e.g., flyer, brochures, invitation letters): Yes / No

  • Flyer
  • public notices
  • direct mailing (with invitaiton letters to neighbourhood meetings, workshops and traveling exhibition)
  • direct conversations with residents at events
  • phone calls
If yes: multiple langugages available: Yes / NoYes, at certain workshops (Turkish/Arabic)
If yes: non-technical language used: yes/noNo
Social media (e.g., Facebook, Instragram, WhatsApp, websites, blog): yes/noNo
If yes: please specifyN/A
Others (1-2 sentences) N/A


Ways of Communication 

Website and social media postings: Yes / NoNo
Information documents distributed in the post box: Yes / NoYes
Information documents distributed on streets and pulic spaces (during events): Yes / NoYes
Press releases in "traditional" public media (e.g., linear TV, daily newspapers etc.): Yes / NoNo
Special-target activities (e.g., through gate-openers, communiy workers etc.): Yes / NoYes


Monitoring

Monitoring process on the best practice available: Yes / NoYes
If yes: Continuous information on monitoring results provided to the participants: Yes / NoYes
If yes: How? How often? internal and external interim and end reports 
Integration of participants in the monitoring proces: yes/noYes
If yes: Did they have the opportunity to suggest changes to the process: Yes / NoNo
Continuous information on monitoring results provided to network partners (public and non-public actors): Yes / NoYes
Impact Assessment/Evaluation


Impact Assessment/Evaluation

Did an impact assessment (e.g., achievements, challenges) or evaluation (standardized success measurement) take place: Yes / NoYes
If yes: who evalueates? What? How? A which point of process? activity and participation monitoring (interim and end report) by
an external evalutation expert (prosect reserach & solution)

Citizen Empowerment & Representation

Structured Decision-Making

Explanation of objectives and methods, at the beginning of the process: Yes / NoYes
Do the participatns make final decisions? Yes
If no: Why? Who decides instead? N/A
If yes: What kind of decisions? Decisions during the so called "Grätzlforum", an event where participants, politicians, community workers and other stakeholders worked on ideas for health and neighbourhood initiatiatives 
If yes: Is there a veto right by citizens (i.e., if they are against a specific option this is not implemented?): Yes / NoNo
At the end of the participation process: Final document on the decision that were taken? Yes/noYes, a protocoll and report
If yes: publication of this document available? Yes / NoNo
If yes: publication of this document sent to participants and/or affected community? Yes / NoYes
Tools to Enhance Citizens' Empowerment Contacts to the district mayors and stakeholder who could help implementing a health-promoting neighborhood initiative after the programme ended
Clear definition and communication of mutual commitments, decision-making and roles and any limits on the decisions: Yes / NoYes
Are specific tools available to participants (e.g., regular meetings or trainings, apps): Yes / NoYes
If yes: What kind of? Support of participants through project team and multipliers during generation (e.g., information on funding possibilities and networking with local stakeholders) and implementation (e.g., through logistics, markting) of ideas for health-promoting neighborhood initiatives
If not: Why not? N/A
Integration of empowerment tools in multi-level-governancy system?Yes, fostering the interchange between citizens and the district mayor by organising a "Grätzlforum" - a forum where participants, community workers, district politics and other stakeholders met
If yes: Where (in the sense of which level in the multilevel-governance)? District policy level
If yes: For whom in particular (horizontal)? For fostering the exchange between participants and politics
Involvement and Tasks of Participating GroupsRound table discussion, generating and presenting ideas for health-focussed neighborhood initiatives, networking
Which groups are involved in which stage of the participatory processParticipating groups (refered to in 1.6.6.) were involved in all stages (refered to in 1.5.4.) of the participatory process 
What are tasks of the groups? Describe for each groupSee 1.8.4.; also submitting and organising neighborhood initiatives was a task which was very accelerated
Which groups are underrepresented among the participants? Why? Male participants and more specifically migrant men; men are more difficult to reach with health promotion projetcs 


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