Problem:

cannot login with d\uaccount, or...

no login window, or...

no connection possible, or...

something in that vein.

Solution:

Click on the Windows "Start" button

Type "control"

Open the system control panel

Search for and open "Mail..."

Choose "Accounts"

Delete the account

Close the "Mail" window

Open your Web-Browser and

go to swd.univie.ac.at and

log in with your uaccount

go to free software

go to Microsoft Tools

right-click on the *.reg file and

choose "download link as"

save the *.reg file.

do the same for the *.txt file.

After downloading the files you can take a look at the text file and read the manual.

Alternatively, right click on the *.reg file and choose "merge", when asked to, click "OK", or "YES".

start Outlook.

Outlook should start normally now.

reboot the PC

start Outlook

Outlook may just work fine now, or you geht an error message in the form of "VC**** not installed, cannot open Outlook..."

If you get such an error message

click the Windows "Start" button

type: control

open the control panel

open "Programs"

search for "Visual Studio C+ 64 bit" or "Visual Studio *** 64 bit"

right click on the software

click on "change"

click on "repair"

wait for the process to finish

start Outlook

Outlook should work now