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Good Practice at a glanceText
Name of the Best PracticeS.A.L.U.S. “W” SPACE Villa SALUS as a new Sustainable Accessible Livable Usable Social space for intercultural Wellbeing, Welfare and Welcoming in the Metropolitan City of Bologna
URL-Linkhttps://saluspace.eu/
Focus Topic(s) of the Best Practice:
 describe, e.g. urban planning, environmental policies, social policies etc.;
housing; social polices; welfare; wellbeing. Several participatory processes were implemented in this rpoject. For the purpose of this inventory is considered the social/welfare participatory process.
Involved Actors & Resources
Governmental body: yes/no;yes
if yes, explain by filling in the name(s) of the governmental body;Municipality of Bologna - Istituzione per l’inclusione sociale e comunitaria Don Paolo Serra Zanetti
Other public actors: yes/no;yes
if yes, explain by filling in the name(s) of the public actors and describe which sector and explain their role, briefly;ASP Città di Bologna> public company for Welfare services of the Municipality of Bologna.; Università di Bologna > education
Private for-profit actors: yes/no;yes
if yes, explain by using types of private for-profit actors such as public engagement consultants, companies etc.;Microfinanza SRL > Financial inclusion
Private not-for-profit actors: yes/no;yes
if yes, explain by using types of private not-for-profit actors such as associations, informal networks etc.;Associations and cooperatives (Istituto per la Ricerca Sociale, OPEN GROUP Coop. Sociale Onlus, ICIE Istituto Cooperativo per l’InnovazionE,Antoniano Onlus, Cooperativa Sociale, Camelot Officine Cooperative,Associazione Cantieri Meticci, Società Dolce, Eta Beta Coop. Soc. Onlus,CIOFS FP Emilia Romagna,CEFAL Emilia Romagna, Società Cooperativa CSAPSA, ACLI Provinciali di Bologna,Associazione Mondodonna Onlus
Civic actors: yes/no;no
if yes, explain on the heterogeneity of the participants with respect to gender, age, educational qualification, place of residence etc.
Other actors: yes/nono
if yes, explain
Funding/Financial resources for the particular best practice example:yes
if yes, specify e.g. amount of funding/year€ 6.249.673 (1.11.2016-31.10.2019) Co-Finan. UE: € 4.999.738,40
and the source(s) of funding (if more sources, please specify)Program Urban Innovative Actions - Integration of
migrants and refugees
Type of Governance
Participatory process: yes/noyes
Deliberative process: yes/no
Other forms: if yes, specify;
Top-downX
Bottom-up
Others: if yes, specify;
Special Features of the Best Practice which explain Practical Arrangements to Promote Inclusivenesssee 1.6.7
Cost reimbursement (e.g., for public transport, compensation of working hours): if yes, describeno
Provision of care services: if yes, describeno
Provision of mediators (e.g., linguistic, cultural): if yes, describe/specifyyes > facilitators speak English and French as well
Frequency of activities within the best practice: How often and for how long did participants involve in best practice (e.g., in general friendly towards employed people or people with care responsibilities)?4 meetings, 4 focus groups during two months
Target groups
External inclusion referring to who is invited or allowed to take part from the invitation = ideal situationCitizens of the city of Bologna
Internal inclusion referring to the participation of all participants within = real situationCitizens living in the same neighborhood of Salus Space
Internal exclusion referring to certain participants who are overly dominantno
Vulnerable groups were specified in the designed plan of the best practice: yes/noyes
If yes: Who in particular, e.g. migrants, people in precarious work-situation etc.? Specify.migrants, refugees
If yes: Special attention towards young people, women, elderly people: yes/no.no
If yes, specify.
Did vulnerable groups participate in the best practice: yes/noyes
If yes: Who in particular, e.g. migrants, people in precarious work-situation etc.? Specify.migrants refugees
If yes: Participation of young people, women, elderly people: yes/no.no
If yes, specify.
If yes: Did special training and empowerment activities support these groups within the participatory process?Yes, in order to promote their participation the project leading staff went to reception centers, arranged suitable times, offered language mediation
Public Information Activities on the Best Practice
Means of Information Provided
Information documents (e.g., flyer, brochures, invitation letters): yes/no;yes
If yes: multiple languages available: yes/noyes
If yes: non-technical language used: yes/noyes
Social Media (e.g., facebook, Instagram, WhatsApp, websites, blog): yes/noyes
If yes: please specifyFacebook - Instagram - Website
Others (1-2 sentences)
Way of Communication
Website and social media postings: yes/noyes
Information documents distributed in the post box: yes/noyes
Information documents distributed on streets and public spaces (during events): yes/noyes
Press releases in “traditional” public media (e.g. linear TV, daily newspapers etc.): yes/noyes
Special-target activities (e.g. through gate-openers, community workers etc.): yes/noyes > gate -openers
Monitoring
Monitoring process on the best practice available? Yes/noyes
If yes: Continuous information on monitoring results provided to the participants: yes/noyes
If yes: How? How often?meetings - every three months 
Integration of participants in the monitoring process? Yes/noyes
If yes: Did they have the opportunity to suggest changes to the process? Yes/noyes
Continuous information on monitoring results provided to network partners (public and non-public actors)?yes
If yes: How? How often?meetings - once a month
Impact Assessment / Evaluation
Did an impact assessment (e.g., achievements, challenges) or evaluation (standardized success measurement) take place: yes/noyes
If yes: Who evaluates? What? How? At which point of process?IRS > one of the project partners. Project foresees a Work Package "Evaluation"
Citizen Empowerment & Representation
Structured Decision-Makingyes
Explanation of objectives and methods, at the beginning of the process? Yes/noyes
Do the participants make final decisions?No, but they contributed to it
If no: Why? Who decides instead?The project Leading staff, the Municipality of Bologna
If yes: What kinds of decisions?
If yes: Is there a veto right by the citizens (i.e. if they are against a specific option this is not implemented?)? yes/no
At the end of the participation process: Final document on the decisions that were taken? Yes/noyes
If yes: publication of this document available? Yes/noyes
If yes: publication of this document sent to participants and/or affected community? Yes/no.Yes, via website, newsletter, social networks
Tools to Enhance Citizens’ Empowerment
Clear definition and communication of mutual commitments, decision-making roles and any limits on the decisions? Yes/Noyes
Are specific tools available to participants (e.g., regular meetings or trainings, apps)?yes
If yes: What kind of?For Participative Communication and Evaluation teams they had regular meeting
If not: Why not?
Integration of empowerment tools in multi-level-governance-system?yes
If yes: Where [in the sense of at which level in the multilevel-governance (vertical)]?Training provided for policy makers
If yes: For whom in particular (horizontal)?
If not: Why not? What results from that (e.g., disconnection etc.)
Involvement and Tasks of Participating Groups
Which groups are involved at which stage of the participatory process?Third sector, Citizen of the neighbourghood, potential beneficiaries (migrants and refugees)
What are the tasks of the groups? Describe for each group.The task was to contribute to the co-design of the entire project, and in  specific to contribute to the communication plan, to the evaluation and  to the definition of the community profile
Which groups are underrepresented among the participants? Why?For a project aimed at the integration of migrants and refugees, “their” group was underrepresented. The logistic aspects of the Plenary reunion were not encouraging (timing, places, no childcare..)


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