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This site provides you with our standard initial setup process for unmanaged devices. It is kept as lean and simple as possible, however if you encounter problems with any of the mentioned steps do not hesitate and contact us via our IT GEO Servicedesk.

Step-by-Step Guide

Step1 - Set a strong password : You will get the UD with a pre-installed user (commonly with your full name) and a temporary initial password, which has to be changed immediately after handover to you! The chosen password has to be strong - here you can find some tips regarding password security: https://zid.univie.ac.at/en/password-tips/

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I. Press the buttons

Ctrl+Alt+Del (EN Keyboard)

or

Strg+Alt+Entf (DE Keyboard)


II.

Choose the option "Change a password" (as shown in the picture)

III. In the first input field type in the initial password, which we will provide you via safe communication 


IV. In the two others type in your own created strong password


V. Afterwards click on the arrow as shown in the picture

VI. Now the The password should be now have been renewed and you should get the screen as shown on the leftdepicted in this screenshot



Step2 - Activate Bitlocker Encryption : University guidelines demand that mobile storage devices are encrypted! How to encrypt your harddisk : on Windows 10 and 11 : >> activate Bitlocker : >> Windows Explorer – right click “C:” → “activate Bitlocker” Save the recovery key!! e.g.print it and keep the document in a save place!! If lost, all data on the device will be inaccessible!

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i. EXCELLENT, now Bitlocker is activated and your device is compliant with the university's guidelines. You can easily check if the hard drive is Bitlocker encrypted by looking at the hard drive symbol, which is now should be marked with a lock. FINALLY, in case you have not printed out the Bitlocker recovery key already, please do so and maybe make a copy of it. As soon as you printed it out, store it in a safe place (but not near device) and the copy you can hand in to the working group's (AG's) secretary/assistent.  



Step3 - Uu:print Setup

The ZID has comprehensively explained the steps to configure the u:printer for staff members in a well-presented manner on the following page. https://zid.univie.ac.at/en/uprint/user-guides/ u:print user guides Select the guide corresponding to your operating system on this page and follow it step by step.


Step4 - Uu:cloud https://ucloud.univie.ac.at/

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After the login to the self-service portal, click in the left-hand-sided navigation tree on Catalog > Accounts (EN) or Katalog > Nutzer*innen-Konten (DE) and choose the Microsoft 365 Account (A3). 


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For a more detailed step-by-step guide on the ordering process, please follow the instructions of the ZID on the following page page Microsoft365 Ordering Process.

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Now you are able to download the Microsoft Office 365 Suite right from the Microsoft 365 Portal and install it on the device.


Step6 - Microsoft Outlook (recommended mail client by ZID)

If your AG (working group) wants you to use the Microsoft Exchange service instead of the simple IMAP mail service, please use the following link Exchange Activation


Step6a - (OPTIONAL - in case you are or have been a student with only an IMAP mail account and want to switch to an Microsoft Exchange account + you need your old e-mails as well)

Coming soon



Step7 - Microsoft Teams

You can  download Teams from the following site Microsoft Teams Desktop App - click on the button "Download Teams" (EN) or  "Teams herunterladen" (DE), as shown on the screenshot below. After the download, install it, go through the login procedure and presto, you are ready for the next meeting. For more info about Teams can be found here ZID Microsoft Teams.


Step7 Step8 - VPN Setup

VPN (Virtual Private Network) is a requirement for using certain IT services of the University of Vienna, such as u:print or the online storage space (as a network drive) for students and u:phone or the share service (as a network drive) for employees, from outside the University. If a service requires VPN, this is indicated in the respective service description on the ZID website.

If you want to know more, please visit the following ZID site VPN (Virtual Private Network). There you will find also user guides on how to install the respective VPN client on diverse operating systems.


These 7 8 steps are the standard procedure in the initial setup of our unmanaged devices. Nevertheless, if you encounter any issues or you need help with the procedure, we are happy to help! Please do not hesitate and contact us via IT GEO Servicedesk or in very urgent cases write us an eMail >> mailto: it.geographie@univie.ac.at.