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- Important! - Terms of Use for IT services
- Please read also: https://zid.univie.ac.at/en/
- Plan your backup strategy: for instance use the “3-2-1 rule”
Create 3 copies of your data (1 primary copy and 2 backups)
Store your copies in at least 2 types of storage media (local drive, network share, etc.)
Store 1 of these copies offsite.
Our recommendation: avoid storing data locally wherever possible and use online storage space provided by the university.
https://zid.univie.ac.at/en/it-services/store-and-share-data/ - Further useful tools:
VPN:https://zid.univie.ac.at/vpn/
u:cloud: https://zid.univie.ac.at/ucloud/ - Software for employees:
If you need additional software please use the Self-service portal to rent software: https://zid.univie.ac.at/en/software-for-employees/
From the catalog only packages labeled starting with “m:” are usable for your MD.
Please ask the leader of your working group for permission before you place an order!
After you received a message by e-mail confirming your order was processed successfully your software is ready and prepared.
To trigger the installation, please double click the icon “Install on shutdown” on your desktop. the device will now download and install the software and until the process is completed - If you need further assistance:
ServiceDesk Helpdesk ZID: https://servicedesk.univie.ac.at/plugins/servlet/desk/site/dlezid
ServiceDesk various topics: https://servicedesk.univie.ac.at/plugins/servlet/desk
ServiceDesk it.geo: https://servicedesk.univie.ac.at/plugins/servlet/desk/portal/159
Step5 - Microsoft Office 365
First, you have to order the Microsoft Office 365 user account via the university's software self-service portal https://sam.univie.ac.at/wm - login with u\u:account (e.g. "u\hmustermann18") and your u:account password.
After the login to the self-service portal, click in the left-hand-sided navigation tree on Catalog > Accounts (EN) or Katalog > Nutzer*innen-Konten (DE) and choose the Microsoft 365 Account (A3).
For a more detailed step-by-step guide on the ordering process, please follow the instructions of the ZID on the following page Microsoft365 Ordering Process.
After the order has been placed, the approval of the IT representative and the cost centre manager is required. You will be notified by e-mail as soon as the approvals have been granted.
Consequently, your Microsoft account will be created and provided with the corresponding personal licence. Once the Microsoft account and licence are provisioned, you will receive 2 e-mails with the subject Order provisioned and Microsoft account provisioned.
As a next step you need to activate the Microsoft 365 account and a second factor for authentication - more info on that matter can be found here Activating Microsoft 365.
Now you are able to download the Microsoft Office 365 Suite right from the Microsoft 365 Portal and install it on the device.