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- Take a device with Internet access and inform yourself first. Use the ZID homepage (zid.univie.ac.at), the Wiki (wiki.univie.ac.at) or the it.geographie Wiki (itgeo wiki). You might also consider reaching out to your colleagues or the helpful folks in the department's administration; there's a good chance you'll find the information you're looking for.
- If your issue is covered by the ZID's Service-Desk, please open a ticket here: Servicedesk or via e-mail helpdesk.zid@univie.ac.at.
- Department IT Support (it.geographie Team) is always happy to help you with your IT issues: please open open IT GEO Servicedesk a ticket at it.geo Servicedesk or in really urgent cases send an e-mail to: it.geographie@univie.ac.at
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