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Involved Actors & Resources
| Governmental body: |
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| Yes / |
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| No | no |
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| If yes, explain by filling in the name(s) of the governmental body |
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| Other public actors: |
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| Yes / |
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| No | no |
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| If yes, explain by filling in the name(s) of the public actors and describe which sector and explain their role, briefly |
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| : | |
| Private for-profit actors: |
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| Yes / |
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| No | no |
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| If yes, explain by using types of private for-profit actors such as public engagement consultants, companies etc. |
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| Private not-for |
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| profit actors: |
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| Yes / |
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| No | no |
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| If yes, explain by using types of private not-for-profit actors such as associations, informal networks etc. |
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| Civic actors: |
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| Yes / |
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| No | no |
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| If yes, explain on the heterogeneity of the participants with respect to gender, age, educational qualification, place of residence etc. | |
| Other actors: |
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| Yes / |
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| No |
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| If yes, explain | |
| Funding/ |
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| financial resources for the particular best practice example |
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| donation from public and private sources; health insurance system for individual therapies |
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| If yes, specify e.g. amount of funding/year | n.a.; overall turn over 8.35million Euro in 2019 (before Covid) |
| and the source(s) of funding (if more sources, please specify) | from public sources ca. 70%: Berlin govmt., FRG, EU-AMIF, in addition private foundations |
Type of Governance
| Participatory process: |
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| Yes / |
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| No | no |
| Deliberative process: |
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| Yes / |
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| No | no |
| Other forms: if yes, specify |
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| Top-down | no |
| Bottom-up | yes |
| Others: if yes, specify |
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Specifal Features of the Best Practice which explain Practical Arrangements to Promote Inclusiveness
| Cost reimbursement (e.g., for public transport, compensation of working hours): if yes, describe | does not apply |
| Provision of care services: |
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| If yes, describe | |
Provision of mediators (e.g., linguistic, cultural): |
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| |
| Frequency of activities within the best practice: How often and for how long did participants |
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| invovle in best practice (e.g., in general friendly towards employed people or people with care responsibilities)? |
Target groups
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| External inclusion referring to who is invited or allowed to take part from the invitation = ideal situation | does not apply |
| Internal inclusion referring to the participation of all participants within = real situation | does not apply |
| Internal |
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| inclusion referring to certain participants who are overly dominant | |
| Vulnerable groups were specified in the |
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| designated plan of the best practice: |
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| Yes / |
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| No | yes |
| If yes: Who in particular, e.g., migrants, people in precarious work-situation, etc.? Specify. | traumatised refugees |
| If yes: Special attention towards young people, women, elderly people: |
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| Yes / |
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| No | yes |
| If yes, specify. | many young male refugees in the age of around 20 yrs., victims of sexual abuse including trafficking |
| Did vulnerable groups participate in the best practice: |
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| Yes / |
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| No | yes |
| If yes: Who in particular, e.g., migrants, people in precarious work-situation, etc.? Specify. | traumatised refugees |
| If yes: |
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| Special attention towards young people, women, elderly people: |
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| Yes / |
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| No | does not apply |
| If yes, specify. | |
| If yes: Did special training and empowerment activities support these groups within the participatory process? |
Public Information Activities on the Best Practice
| Means of Information Provided | website, press releases |
Information documents (e.g., flyer, brochures, invitation letters): |
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Yes / |
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No | Information brochure on emotional problems and how to cope with them, available as download |
| If yes: multiple |
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| langugages available: |
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| Yes / |
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| No | yes, Arabic, Farsi and English |
| If yes: non-technical language used: yes/no | yes |
| Social |
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| media (e.g., |
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| Facebook, |
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| Instragram, WhatsApp, websites, blog): yes/no | yes |
| If yes: please specify | facebook, Instagram, WhatsApp, website |
| Others (1-2 sentences) |
| Way of Communication | n.a. |
| Website and social media postings: |
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| Yes / |
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| No | facebook, Instagram, WhatsApp, website |
| Information documents distributed in the post box: |
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| Yes / |
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| No | yes |
| Information documents distributed on streets and |
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| pulic spaces (during events): |
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| Yes / |
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| No | n.a. |
| Press releases in |
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| "traditional" public media (e.g., linear TV, daily newspapers etc.): |
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| Yes / |
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| No | yes |
| Special-target activities (e.g., through gate-openers, |
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| communiy workers etc.): |
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| Yes / |
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| No | yes, for attracting private donors and general publicity for the center's causes |
| Monitoring | |
| Monitoring process on the best practice available |
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| : Yes / |
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| No | yes |
| If yes: Continuous information on monitoring results provided to the participants: |
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| Yes / |
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| No | no |
| If yes: How? How often? | |
| Integration of participants in the monitoring |
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| proces: Yes / |
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| No | no |
| If yes: Did they have the opportunity to suggest changes to the process |
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| : Yes / |
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| No | |
| Continuous information on monitoring results provided to network partners (public and non-public actors) |
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| : Yes / No | yes |
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| Impact Assessment/Evaluation | n.a. |
Impact Assessment/Evaluation
| Did an impact assessment (e.g., achievements, challenges) or evaluation (standardized success measurement) take place: |
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| Yes / |
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| No | yes |
| If yes: |
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| who evalueates? What? How? |
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| A which point of process? | The centre has an academic department primarily for accompanying diagnostics. Therapies are evaluated by questionnaires. |
Citizen Empowerment & Representation
| Did an impact assessment (e.g., achievements, challenges) or evaluation (standardized success measurement) take place: yes/no | Did an impact assessment (e.g., achievements, challenges) or evaluation (standardized success measurement) take place: yes/no |
| If yes: Who evaluates? What? How? At which point of process? | If yes: Who evaluates? What? How? At which point of process? |
| Citizen Empowerment & Representation | Citizen Empowerment & Representation |
| Structured Decision-Making |
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| Structured Decision-Making |
| Explanation of objectives and methods, at the beginning of the process |
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| : Yes / |
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| No | |
| Do the |
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| participatns make final decisions? | |
| If no: Why? Who decides instead? | |
| If yes: What |
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| kind of decisions? | |
| If yes: Is there a veto right by |
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| citizens (i.e., if they are against a specific option this is not implemented?) |
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| : Yes / |
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| No | |
| At the end of the participation process: Final document on the |
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| decision that were taken? Yes/no | |
| If yes: publication of this document available? Yes / |
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| No | |
| If yes: publication of this document sent to participants and/or affected community? Yes / |
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| No | |
| Tools to Enhance |
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| Citizens' Empowerment | |
| Clear definition and communication of mutual commitments, decision-making and roles and any limits on the decisions |
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| : Yes / No | |
| Are specific tools available to participants (e.g., regular meetings or trainings, apps) |
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| : Yes / No | |
| If yes: What kind of? | |
| If not: Why not? | |
| Integration of empowerment tools in multi-level- |
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| governancy system? | |
| If yes: Where |
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| (in the sense of |
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| which level in the multilevel-governance |
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| ) |
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| ? | |
| If yes: For whom in particular (horizontal)? |
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| Involvement and Tasks of Participating Groups | |
| Which groups are involved |
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| in which stage of the participatory process |
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| What are |
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| tasks of the groups? Describe for each group |
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| Which groups are underrepresented among the participants? Why? |