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Version of SolidWorks not supported by Windows 10 and /or Windows 10 Service Pack
Solution:
ZID Software Deployment
This needs to be checked by the software deployment division of the ZID.
Therefore the departments tech support has to open a ServiceDesk ticket under "Deployment"
https://servicedesk.univie.ac.at
DIY
If you also want to try and solve the problem yourself, you can try to reconfigure the deployment tool.
You also could read out the license information from the deployment tool and try a manual installation.