IT services for theFaculty for Chemistry at the University of Vienna.

NEWS, problems & solutions:

Managed Software not installing

Adobe much? If software was ordered for a managed PC and one of the packages was Adobe Apps or Adobe Acrobat, there will also always be an automated order for adobes user policy. If this policy is not agreed on by the main user of the managed PC, then NO software will be installed at all. Thus it is paramount that the main user accepts the order and the user policy. Normally, a user has not per se accept the order, but in such a situation, there is no other option.

Molecular Weight Calculator

There must have been some unknown changes in the Windows 10 managed system.

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You find the fix and more information here in the Wiki under "\Software\MolecularWeigthCalculator"

Problems while installing software on unmanaged Systems (NON Microsoft secure installer)

This concerns: Managed Windows 10 installations. 

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DeLock drivers via installer

EDUROAM: WiFi connection cannot be established via a Windows computer

Why is this happening?

Windows updates did it.

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You have to configure the connection manually. We will post the necessary steps here, in the meantime please contact Harald Fuchs for the solution.

Printer problem: No printing at any printer possible, network or otherwise

Why this again?

Windows updates - Who would have known?

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All solutions that could be found do not work, at least not at managed PCs.

Android Smartphone cannot connect to EDUROAM WiFi when trying to connect for the first time

Why?

Most likely you are trying to connect to EDUROAM at a physical point at the faculty where two or more hotspots are crossing over.

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