...
If you have activated the option to use the external guest access link (within the BigBlueButton activity), external people can access your session too.
They will be send to an invite page, where they can login to the session.
...
- What information do I have to give to students?
You can find instructions for students under BigBlueButton for students. - Can I record my session?
Yes, you can record a session at any time. - Who has the moderator permissions in BigBlueButton?
All roles in the Moodle course with editing permissions (i.e. teachers, tutors, clerical assistants). - Why can some of my students not hear me?
Please consult the troubleshooting tips on the information page for students. I get the message "ICE negotiation failed (Error 1007)". How can I solve this?
This error occurs because of the settings of your local firewall (of your device). BigBlueButton needs for some functions the permission of your firewall, e.g. to be able to share audio and webcam or to share any content.
It could happen especially with networks of companies. If so, please contact your system administrator.
For all IP adresses in the range of 131.130.* (131.130.1.*, 131.130.4.* und 131.130.106.*) the UDP ports no. 16384 - 32768 have to be available.- Is it possible to join the session on a smartphone?
In general, it is possible to both lead and participate in sessions on a smartphone. However, your experience may be limited due to a reduced screen size and the weaker Internet connection of a phone. - Can I lead sessions on a tablet?
You should not experience any problems when leading sessions on a tablet. - Can students download annotations on the slides or whiteboard directly?
Unfortunately, this is not possible. For more information and links, please see Writing/Drawing on slides (whiteboard). - Students cannot access recordings, although they should be visible to them...
In some cases the view of the table for recordings is incomplete. E. g. as a teacher you are able to watch the recordings, but students can't. We are already working on fixing this.
...
I use hyperlinks and/ or animations in my presentation or a PDF document, but I'm not able to use them? Why it doesn't work or how I can use them?Anchor praesentation_inhalt praesentation_inhalt
In BigBlueButton all uploaded files get converted into graphs (one graph per page or slide) and so further content is not included in the presented screens.
To be able to use such content, please open the file locally on your computer and use the function Sharing screen instead.- I am not able to view a recording - I see a blank white screen when I click on "presentation"!
If you go to a BBB activity you will see the button "presentation" next to each available recording.
In the backend the video file will be loaded at the same time, which might not be finished immediately. This could happen especially with large recordings. In general wait a few seconds before clicking the button "presentation" or refreshing the site. - I did some recordings in another course, can I use them in further courses too?
Yes, you can use the function "Import recording links" within a new created BigBlueButton activity. Here you can link to existing recordings of another BigBlueButton activity, so that students can access them. - The quality of my recording(s) is poor. What can I do to improve this?
In a first step you could turn off the option to share microphone and webcam for participants (e.g. during a presentation). Furthermore you shouldn't run a session in BigBlueButton, while you are connected via VPN. - I would like to play audio/ video during my lecture.
In BigBlueButton you only could play audio or video from external resources.